Eco-Friendly 12oz Insulated Double Wall Metal Mug 01218A

frequently asked questions

What is the MOQ for your wholesale order?

Usually, our MOQ is 3,000pcs. But we accept lower quantities for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking the quality of our products and know our service. Any questions you can contact us, we will respond fast to your request.

How long is the production lead time?

It takes 30 days for MOQ. We have a large automation production capacity, which can ensure fast delivery time even for large quantities. By using the robot system to do labor work, the efficiency has been significantly improved and the labor cost has been sharply reduced. Everich is in a good position to handle your project in a short time and offer your drinkware products of high quality. Please inquiry us now, tell us your ideas and needs and we will contact you within 24-48 hours.

If I provide my sketches/design, Can you sign an NDA with me to protect my design?

Of course, we are professional in OEM/ODM projects and we protect all the designs of every client, we will sign NDA if needed to ensure that we won’t send your artwork to any other clients and won’t sell your OEM items to anyone else. Any questions please send us your inquiry.

What are the options to customize?

We have rich experience in manufacturing drinkware and containers with custom shapes, caps, Logo print, Surface Finish, packages, etc. We have more than 200 patents, including appearance patents, utility model patents, etc. Mainly applied in China, Canada, EU, Japan, etc. We also design for our clients, many designs have registered patents by our clients.
Size/Capacity: 14oz, 18oz, 24oz, 32oz, 40oz, 64oz,128 oz or other customized capacity.
Multiple Replacement Caps/Lids: straw lid, sports lid, handle lid, stainless steel cap, spout lid, flip lid, etc
Surface Finish: Brushed stainless steel, Spraying, Powder Coating, Gradient Ramp, 4D Sculpture, Water Transfer, Air Transfer, Heat Transfer,
Logo Printing: We can customize your own brand logo. We are available of making silkscreen print, laser engraved, embossed logo, heat transfer print, 4D print, sublimation transfer, etc. If you have your own logos, the next thing you have to do is pick up a processing technique and wait for the final products.
Packaging box: egg crate, white box, custom color box, cylinder box, display box, etc.
Please click here to visit for more details on customization options.

Can I get samples and How long is the sample lead time?

Sure. We usually provide existing samples for free, but a little sample charge for custom designs. Samples charge is refundable when the order is up to a certain quantity. We usually send samples by FEDEX, UPS, TNT, or DHL. If you have a carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our Paypal, we will ship with our account.
It takes about 2-4 days to reach. If you want your own designs, it takes 5-7 days, subject to your designs whether they need a new printing screen, etc. Click here to get your sample now!

Which kinds of certificates or testing reports would you have?

We can provide LFGB, REACH, FDA, BPA, and other related certificates or testing reports.

What format of the file do you need if I want my own design?

We have experienced design and technical team, Served over 200 brand clients worldwide. If you want bulid your own design, So you can provide JPG, AI, cdr or PDF, etc. We will make 3D drawing for mold or printing screen for your final confirmation based on technique. Any questions you can contact us, we will respond fast to your request.

What is your payment term and shipping?

For Payment: Our normal payment term is T/T 30% deposite after order signed and 70% against copy of B/L. We also accept L/C at sight
For Shipping: EXPRESS,SEA OR AIR are all available.
We will suggest high cost performance delivery method for your refer.